Movie questions

First I think they are both determined, ambitious, but they both failed on something. Vincent has a lifelong dream of going Into the space, and he will do anything to make It happen. Jerome has always been a good swimmer and he's always winning. But once he got a third place Instead of a first, he melted down and walked in front of a car then sits in a wheelchair for the rest of his life. 2. I don't think he was mentally ill, instead I think he was depressed. Because he was kissable could no longer do thing he loves the most in his life swim. . Because each time Anton swum with Vincent, he saved his energy to swim back. But for Vincent, like I said, he is determined, he wants to beat his brother so bad. He gave out all his strength to achieve his goal. 4. Because the society Is running In the way they (the people with genetically disable) can't win on, they don't get to have a chance on something they might good at, Just because of the gene In their body. They begin to lose the faith In this society, thus, the resistance comes up. 5. There's no more trust between people, the only thing that people trust is genes.People don't get to treated equally, children get abandoned or neglected. The society judge and determine people's Jobs based on their genetic background. 6. Yes, parents want that for their children. But sometimes having the perfect genes is not everything that the child wants, it's sort of extra pressure for them. But once anyone who doesn't fit Into those ‘perfect' features Is thrown away and disregarded like garbage even though they're people. It's devoid of fun and vitality and everything eke that because everything Is controlled and restricted for them, and the people are all obey to the rules and laws. . Because he's using Groomer's identity, cause Groomer's genes were enhanced, also his hard working and his determined mind. 8. As the president of a corporation, I could (as many do) hire whatever I think are the best individuals for my busi ness. With all the diversity in my corporation, I believe it would create a comfortable work environment for my employees, which might show the customers we are not only care about our profit, we also care about our employees Like we care about you! Not only the money In your pocket!The Implication of this might be In the future, the standard of getting hired by some high profit or state-owned company will be raised. Personality that modified by their parents. Which means they might become what their parents wanted them to be instead of what themselves really want to be. This might cause the society with no diversity. 10. Yes I agree with this, because nobody is perfect. The progress of the human being is similar to we overcome ours weakness. Without weakness, a person will be incomplete† 11 . Certainly!If they can predict my future life, what's the point of selling me the insurance if I will be dead under their insurance? The way to stop this would be forbid this kind of tech nology in certain company to secure our rights. 12. They were trying to tell us the genes are not always accurate. It's not wise and considerate to Judge a person by their genes 13. They were trying to show us that although something as beautiful as music could be created from engineering children to have 12 fingers, it wouldn't be ultimately eight to genetically change the human structure.Sure, 12 fingers would help, but a mutant really be necessary Just for perfection? Some things are better off as is, and more beautiful natural. 14. I think it should be limited in medicinal area. It could be allowed only if it's for good purpose. 15 and 16. For me, it is not practical for us to start cloning humans until we start reaching out to other plants so we will have room for them. Remember, more people, the more land, food, waste, etc. So until we either start sending people out into space, r we have a global disaster that wipes out a large number of the population, I would say no.Regardl ess it's cloning myself or cloning other people. But if it's for personal multiply, I would say we need to consider it very carefully. 17. Yes they would, even they are not naturally born, but they are still human. Every human being deserves the equal rights, which supports my opinion: we really need to consider it carefully about cloning human. 18. Psychology: self worth, determination, failure Anthropology: perfection and imperfection Sociology: discrimination, family

On Becoming a Writer Essay

In â€Å"On Becoming a Writer,† the author, Russell Baker, expressed his interest in writing as a way of thinking about himself and forming an identity. â€Å"The only thing that truly interested me was writing, â€Å"he states. â€Å"It was the only thing for which I seemed to have the smallest talent†¦Ã¢â‚¬  Even though he used to dislike English classes in high school, in his third year, the chance of being a writer knocked on his door. When Mr. Fleagle, the English professor, with an out of date look and behavior, took over the class, he brought on an opportunity to Russell to realize his talent and stay with open eyes for the future. Mr. Fleagle introduced to the class an assignment, an informal essay. The choice of topics was â€Å"The Art of Eating Spaghetti. † â€Å"This title produced an extraordinary sequence of mental images. †Russell says. â€Å"Suddenly I wanted to write about that†¦Ã¢â‚¬  The author wanted to write this essay not for Mr. Fleagle, but for himself, for his own satisfaction, as a way to recapture and hold forever this dear memory. Even though he realized the possibility of getting a failing grade, he took the chance and submitted his assignment to Mr. Fleagle. â€Å"Two days passed before Mr. Fleagle returned the graded papers, and he returned everyone’s but mine. † The author’s suspense didn’t last long as Mr. Fleagle kept his essay last, and started reading it to the class. â€Å"My words! He was reading my words out loud to the entire class. † At that minute, Rusell Baker experienced his happiest moment of all school years, which gave him the confidence and opportunity to simply become a writer. â€Å"†¦Mr. Fleagle had opened a door for me. † â€Å"On Becoming a Writer† is an essay for the students, who are interested in writing but are afraid to face their desire, because of doubt or not taking writing as a real job. It is an essay for the teachers, showing them how much of an impact they have on a student’s future. It is vital for the teachers to remember that everything they do or say can influence their students at this stage of their life. â€Å"On Becoming a Writer† is also an essay for everybody interested in the subject and can decide to become a writer. The author is telling us his story as a friend. His purpose is to make us realize that things are possible and happen if we really believe in our qualities and ourselves. Dreams come true every day, and we, the dreamers, have to work hard for those dreams, to wake up and asleep with them and be very persistent to make them happen. As Paulo Coelho states in his book, â€Å"When you want something, the entire universe conspires in helping you to achieve it. † Therefore, essays as â€Å"On Becoming a Writer† and many other are meant to give their readers the confidence and the support they need to follow their dreams. In most of the time it, doesn’t happen immediately or short period of time; in most of the time it may take years before any dream becomes reality. Therefore, having someone like Mr. Fleagle in your life, give you hope and motivation to keep dreaming.

Business Ethics and Their Role in Organizational Development

Business Ethics and their role in Organizational Development Brett Ballesteros National University In business today there are many different forms of operation and ways of achieving a successful firm. Organizational behaviors are key to insuring a business withstands the test of time and does so through the individual employees that are the foundation to firms around the world. These individuals must live and work by a set of ethics that the company and their everyday lives have instilled in them. Ethics can either make or break a company through employees application of this concept in the workplace.Ethics can be defined as a â€Å"moral philosophy involving systematizing, defending, and recommending concepts of right and wrong behavior† (Fieser, 2003). In business, these ethics need to reflect the ideology and morals a company is built upon through the individuals and groups that represent a firm. The code of ethics for any business is put in place to ensure that their posi tion on integrity and conduct are not compromised. A business must maintain a certain level of integrity in order to be trusted not only by consumers, but its employees as well, as this is the cornerstone for corporate relationships.This code of ethics is typically based on the basic principles of right and wrong, whereas the individual must be able to differentiate between the two when formulating decisions that will directly affect the companies integrity. These decisions may not be entirely clear due to the nature and uniqueness to the different possible situations that may arise. Business ethics are there to make sure the business itself is governing good behavior. That’s why there are certain laws to prevent companies from over-working employees, or making sure children are not working for them as well.When companies use business ethics, it gives them a chance to show their morals. Every company should have a set of morals that they conduct their business by. Having thes e moral beliefs in a company gives the business something to set the rules by. It makes it much easier for managers employees to make their decisions based on their set of business ethics because that way they have a set of morals they can abide by when handling business decision-making. â€Å"Consequential theories of ethics emphasize the consequences or results of behavior.John Stuart Mill’s utilitarianism, a well-known consequential theory, suggests that right and wrong are determined by the consequences of the action. â€Å"Good† is the ultimate moral value, and we should maximize the most good for the greatest number of people† (Nelson & Quick, 2012). It’s only obvious that good business ethics include having good moral as is. No one person wants to work for a company that they fell has bad morals. According to the company, Levi Strauss & Co. they set their business ethics up to: honesty, promise-keeping, fairness, respect for others, compassion, and integrity.They state, â€Å"As we seek to achieve responsible commercial success, we will be challenged to balance these principles against each other, always mindful of our promise to shareholders, that we will achieve responsible commercial success† (Stillman). A smart business knows that it must set ethics, character, and personal integrity inside each of its employees. This way each employee knows what is expected of them and that they are comfortable in their workplace. Not every job that I have attained has had good business ethics, but the ones that do are the ones that have stuck with me.If the employer treats their employee right it can only reap great reward. If an employee loves working for their company they are going to want that business to succeed, so they will promote the place and receive more sales that way. When it comes down to it, every person wants to work for a company who has great morals. Whether people actually abide by these â€Å"good† mora ls in life, they always tend to want to find a company who will keep these business ethics in mind. Good business ethics plainly mean that the people working there are going to have good morals.Having good business ethics means the company is going to receive trust of their employees which is going to build business partners and clients alike. In order for companies to attract and retain valuable employees, good ethic treatment is necessary. Every company has a code that they set their ethics to, and as long as they abide by those codes they are going to have people who are willing to work hard for them, also when these employees work hard it makes sense that the company should provide ethic praise.

Childrens Individual learning activity Essay Example | Topics and Well Written Essays - 1000 words

Childrens Individual learning activity - Essay Example The assumed subject of this paper is 4 year old Jane, who is a preschooler. Her parents will arrange playing equipment of pretend kitchen so that she may play chef with her parents and siblings. The basic intent of the parents behind this play is to teach her table and serving manners. They may also teach her counting as the customers (parents and siblings) come and leave. She will count how many customers come, and will note every number on a note book that is set aside: â€Å"1, 2, 3†¦, Total today=†¦Ã¢â‚¬  This will make her learn some very simple addition too. The pretend kitchen will contain a toy stove and toy cooking utensils which Jane will love to play with. The stove will be made out of a big box overturned with knobs and burners marked on it by a marker. Healthful toy food will also be available with the main purpose of teaching Jane good eating habits. She will play with her toy food with great excitement and fun. Apparatus will be available in the kitchen to wash and sterilize the toy food as she will put the food in her mouth. Moreover, table and chair sets will be there for the kids to use. There will be maps, colorful carpets, tiny sofas, bright pictures, funny toys like baby dolls, and a baby calendar hanging on the wall. Kids will use all these as their pretend play. Jane will be encouraged to set the tables and chairs, play chef, take orders as her siblings and parents will come in as customers, and serve them lunch using toy food. There will also be some toy cleaning equipment like toy brooms and mops, so as to develop the sense of cleanliness in the preschooler. The parents will constantly be supervising Jane with active participation in her play activities. This is a kind of scenario or learning activity that I have designed for parents to use in their home with their preschoolers. There are multiple benefits of this with regard to interactive language and developmentally appropriate

Integrated Marketing Communication (IMC) and Customer Satisfaction Assignment

Integrated Marketing Communication (IMC) and Customer Satisfaction strategy - Assignment Example The success of a product often related to the influence of the advertisement performed. Sometimes the lack of advertisement may kill the product whereas at times attractive advertisement may save a poor product. So the planning of different types of advertising activities through Medias such as Television, Print media, internet, etc is very important. People respond to new products in different ways. Customer feedback is another area which the new product developers should concentrate. Based on the feedbacks, the product may require some fine tuning. Beta testing is a strategy adopted by even biog companies like Microsoft when they introduce a new product in the market. Windows Vista and Windows 7 etc entered the market after beta testing. This chapter briefly analyses the advertising and promotional strategies, effectiveness of advertising, measuring customer satisfaction etc with respect to the new product virtual sex software. Identification of the target market is the first step before planning the advertising and promotional strategies for the virtual sex software. Li (2007) has mentioned that identification of the demographics and psychographics is important for the successful marketing of a new product (Li, 2007). Virtual sex software mainly targets the sexually disabled persons and the teenagers and hence the advertising strategies should focus to address such people in the market. Advertising channels like internet, e-mails, Short Messaging Services (SMS), television, print media etc can be used effectively for giving details about the virtual sex software to the customers. It is better to advertise the new product with the help of a brand ambassador. A well known celebrity can be utilized for the advertisements of this product. Attractive captions and audio visual advertisements may develop enthusiasm among the customers about the new product. Some case studies and testimonials from the satisfied customers may better influence the target

Management in a early years setting Essay Example | Topics and Well Written Essays - 2750 words

Management in a early years setting - Essay Example Introduction Evidently through research, it is clear that in an early setting there are certain guidelines that manager should adhere to in order to enhance correct management. There are diverse guidelines in the setting and so manager’s attitudes shape the form of program. In any given business, management is something which should be done in the right manner possible, and this should be able to integrate all elements of management and functions as well. This becomes a defining application which has the capability of improving performance and ensuring that business goals have been realized within the shortest time possible. For instance, within any strategies of management, it should be appropriate to adopt a number of practices, theories and organizational adoptions which have the capability of improving performance of business. In early year setting, management is considered to be significant since this determines several aspects in the running of the business. With this un derstanding, this paper critically presents a discussion in management in early year settings from a broad point of view. This is enhanced through covering several different topics related to management and responding to different questions succinctly. Critical Analysis of the Management of Provision of the Setting The setting followed through early year’s management stage-offset and the attitudes at the same time as can be set on the subject of specific documents outside the setting. Documents in the settings, it is significant to note down that not every expert that is working in the setting have an identical attitudes and beliefs in place (Harrison, 2003, P. 38). In that sense, they can differ appreciably between individual, and there is no incorrect value, attitude or belief. In this section, the roles of a manager will be highlighted clearly. The Manager’s Roles and Responsibilities Essentially, the main role of a manager is to supervise and ensure that the settin g is been run in accordance to the set guidelines (Laura, 2008, P. 48). The manager therefore, becomes responsible to supervising staff when required and ensuring that the staff is always organized in order to accomplish their tasks. There are innumerable ways through which change in an early management can be achieved. This is through the role played by managers as well as their responsibilities. It is evident that members of staff do not have the accountability to deal with management. Their responsibility in the organization is to do what is most excellent for the benefits of the entire organization (Wang, 2010, P. 18). Therefore, the accountability for dealing with management in early year setting is the role of managers. Managers should cope with the change in a manner that workers can get by it. The role of the manager is to keep up to date with registers and other important data files, for children in their early setting. Managers should play the role to smooth the progress a nd facilitate change, and all this is disguised in that declaration in order to comprehend the circumstances from

The Marketing Mix Marketing Communications Analysis (Promotion) Assignment

The Marketing Mix Marketing Communications Analysis (Promotion) - Assignment Example In its effort to create strong consumer awareness, Axe has adopted TV commercials, billboards and magazine adverts. This has been achieved through application of humor in its adverts. For example, in one of its adverts, the products depicts that when a consumer uses it he will see seven Snow Whites rather than Seven Dwarfs. To improve its publicity, Unilever adopts public releases that are aimed at improving consumer perception towards its brands. Through the public release, the company identifies Axe as a cool, stylish and fashionable brand. One of the major strategies that Axe has implemented in its creation of strong customer relationship is sponsoring of various events including youth festivals and music shows. In such events, the brand freely interacts with males aged 17 to 25 years who are its key target market. The humor that is portrayed through its adverts travels from a user to the other. In this way, Axe deodorant has successfully created a positive product- consumer relationship that is vital to face of its rivals in the contemporary competitive business environment. Through its websites, Unilever gives notification to its consumers regarding new products in the market. In order to ensure effective communication with its customers, Axe has emulated social sites such as Face book, Twitter and Orkut thus initiating a feedback mechanism through which consumers can give their views on the promotional programs adopted by the brand. Additionally, Axe deodorant initiated a Call Me Campaign (Virginia Sole-S 23). According to this promotion technique, consumers are advised to call 9987333333 so as to communicate with Axe Girl known as Tanya. As a result, consumers are eligible to win prizes such as iphones and

Ibn Roshd Essay Example | Topics and Well Written Essays - 500 words

Ibn Roshd - Essay Example From 1169 to 1172, he was the judge of Seville and later on being the chief judge of Cordova from 1172 to 1182. He became the physician of the royal court on 1182. He was exiled on 1195 and died in Marrakesh, Morocco in 1198 (Hassan, 1). He was noted to be having a wide range of impact in philosophy not just in terms of Islamic works but also in terms of the works by Jewish philosophers. Saint Thomas Aquinas pertained to him as â€Å"The Commentator† as the saint believed Averroes had a major role in the rediscovery of Aristotle’s philosophical works (Maslaha.Org). He influenced a handful of writers and his name was mentioned in their literary masterpieces. Dante referred to him as the man â€Å"who made the great commentary† (Maslaha.Org). Ibn Rushd’s Tahafut Al-Tahafut (The Incoherence of the Incoherence) is considered to be his most influential literary work. In the said book, Aristotle’s philosophy against Al-Ghazali’s claims that Aristotleanism was inconsistent and was insulting Islam. Here he showed being fair towards religion and not siding thoughts or beliefs that were meant to destroy the relationship of religion and philosophy. He did not turn away from his religious beliefs but instead he is incorporating it into studies in the field of science for the advantage of both fields (Rushd & Van der Bergh, 156-161). His works are still being commended and recognized. It is not because he is an Islam who had a grasped of Jewish Philosophy but because he disregarded one’s religion to accommodate ideas and studies to be able to fully understand what was meant by certain literary works without having a negative connotation. Usually when a literary work is written, bias can be considered inevitable that can oppose or agree because of a writer’s race, ethnicity or

Design for sustainability Essay Example | Topics and Well Written Essays - 750 words

Design for sustainability - Essay Example Design for sustainability refers to the philosophy of designing products or objects that are environmentally friendly and conform to the principles of social, economic and ecological sustainability. Design for sustainability is also known as environmentally sustainable design or simply sustainable design The aim of design for sustainability is to completely get rid of negative environmental effects or impacts through skillful and sensitive design. Its manifestation does no want resources that cannot be renewed, has minimal impact on the environment and relate humans to the natural environment. Therefore, when designing a product, companies should incorporate environmental and social factors throughout the life cycle and supply chain of the product with respect to their socio-economic surrounding (McAloone and Bey, 2009). The life cycle of a product begins from extracting, processing and supplying of the raw materials and energy required for the product. It then proceeds to the produc tion, distribution, consumption (reuse and recycling) and ultimate disposal. It is important to note that sustainability has no absolute value; the sustainability of any product is an allusive quality that will differ from one product to another (McAloone and Bey, 2009). Due to global concerns over environmental and social problems such as climate change, biodiversity loss, poverty, health and pollution, most industries have improved their products to meet sustainability criteria or principles in order to out do or out shine their competitors. However, there are some companies that have not adapted this principles of sustainability and their products seem to be so unfriendly and unsustainable, for instance, the plastic bags (Diehl and Crul, 2007). The plastic bags were initially considered to be more sanitary and friendly to the environment as compared to the deforesting paper bag. They are cheaper to make, sturdy and easy to carry. However, with recent findings, they have proved to be very much environmentally unfriendly and unsustainable. Plastic bags are made from flimsy plastics which are not easy to recycle. They easily blow into trees and water bodies thereby killing marine life. They also take much of the required landfill space. In addition, plastics are made from polyethylene (a by product of oil refining) which is a non renewable resource. According to Mendis (2009), the oil used in making plastics is about 4% of the world’s total oil production. Plastics are also produced using a lot of electricity as compared to the paper bags; they require four times as much energy produce and 85 times as much to recycle (Mendis, 2009). The chemicals and inks used in making the plastics can also leak and pollute the environment, particularly the soil and water bodies. When burned, the chemicals and inks in the plastics produce noxious compounds that are a threat to the human life. Plastic bags are non biodegradable; they take about 400 to 1000 years to disa ppear. Plastic bags also have the tendency of causing suffocation among children. It is estimated that about twenty five children (below one year) in the US suffocate each year because of the plastic bags (Mendis, 2009). The plastic bags are also a threat to the life of most animals. About 105,000 sea animals such as dolphins, penguins, whales and turtles die yearly due to plastic bags. Most of these animals mistake the plastic bags for food, ingest them and eventually die (Mendis, 2009). For instance the turtles always mistake the bags for jellyfish. And since the plastic bag are non digestible, they will intact even after the animal dies and decomposes. Thus, it lies in the sea and gets ingested with another animal. Having mentioned the impacts of plastic bags on the environment and how it is unsustainable, it is wise to explore ways of making it environmentally friendly or give alternative for it. To protect the environment, it is therefore important to consider the following alt ernatives to plastic bags: use

Mystery Skull Lab Report Example | Topics and Well Written Essays - 1000 words - 1

Mystery Skull - Lab Report Example The mystery skull has the values of these indices recorded as 65, 23 and 90 respectively. The skulls were first grouped with reference to the index of supra-orbital height and the specimens D, F, G, H, I and B whose scientific names are given in chart 1 were found to the potential identities of the mystery skull. The recorded values for the supra-orbital values were 70, 58, 58, 70, 66 and 70 respectively which were close to the mystery skull’s values of 65. The observation was then narrowed down to the index of nuchal area height and only three specimens (F, G and I) bore a resemblance to our mystery specimen with recorded values of 21, 23 and 12 referenced against the mystery specimen’s value of 23. A reference was then made to the index of the condylar position and we only remained with G and I (Homo erectus and Archaic Homo sapiens respectively). In order to separate the two specimens the non-index characteristics were observed and the physical traits of the specimens that match the ones of the mystery skull #1 were noted. The specimen G has thick eyebrow projection while that is not the case for specimen I. in this case the mystery skull is similar to specimen I. it is also observed that the specimen G has a protruding face when compared to both specimen I and our mystery skull #1. A look at the shape of the eye orbits suggests that our mystery skull is skull I since skull G has square eye orbits while I and the mystery skull both have oval eye orbits. The height of the nasal orbit is also shorter for g when compared to the height of G and the mystery skull #1. The index characteristics; index of supra-orbital height, index of nuchal area height and the index of the condylar position of the mystery skull #2 are recorded in the chart 1 as 71, 37 and 44.

Time of the Butterflies Essay Example for Free

Time of the Butterflies Essay Back in the present (1994), Dede considers how Fela, their longtime servant, thinks that she is possessed by the spirits of the dead Mirabal sisters. She had accidentally come across Felas shrine to the girls one Friday in the shed behind the house. She had ordered Fela to move the shrine, but Minou scolded her for being intolerant. Minou often stops at the shrine, which is now down the street. She asks Dede where Lio Morales now lives, since Minerva has asked her to deliver a message to him—just to say hello, and to state how much she thinks of him. When the interview woman presses on, asking Dede, When did all the problems start? Dede begins to speak about Lio Morales. She met him one hot and humid afternoon while she was organizing her fathers shop with Minerva. They are finishing up before they head to Tio Pepes to play volleyball with their friends. Dede knows that her cousin Jaimito, on whom she has started to have a crush (even though he once annoyed her), will be there. Mario, one of their distributors, arrives with Lio, and introduces him as his cousin. He knows Elsa Sanchez and Sinita Perozo from the university. When Dede mentions that they are committed to playing volleyball, Minerva invites Mario and Lio. Minerva gets their fathers permission, and the girls go to Tio Pepes with Mario and Lio.A few weeks later, Lio is still joining them for volleyball. Jaimito suggests that the girls come to play. As they take off their shoes and begin to assign positions, Dede notices that Minerva and Lio are missing. She is unsure if it is actually an accident, but she hits the ball into the hedges, startling the hiding couple. Once Lio emerges from the hedges, Jaimito starts a fight with him, and the game ends in awkwardness. Lio and Jaimito both begin to come to the Mirabals house more and more. When Maria Teresa accidentally reads aloud to Mama a newspaper article that reveals that Lio is a communist, a subversive, Mama becomes upset that she has been letting him spend time at their home. But Minerva continues to see him on double dates with Jaimito and Dede. Still, Minerva refuses to admit that she is in love with Lio. When Dede asks him how he wants to accomplish his revolutionary goals, Lio cannot give her the direct answer she wants. Dede becomes more and more nervous as Lios name continues to appear in the newspapers, and she and Minerva lie about spending time with him. Then Lio announces that hell be going into exile with some of his comrades. One night, after a gathering of the Dominican party in San Francisco, Jaimito asks Minerva if Lio has invited her to go into exile with him, and she says that he has not. Jaimito tells them that the police were looking for Lio at his house and that he was taken down to the station for questioning. He told them that Lio had given him girlie magazines to get them off his back. Minerva leaves, and Dede and Jaimito begin to kiss. Jaimito tells her there is something he wants her to see out back. They get into Papas car, and he slips a ring on her finger, proposing. But they are surprised by Lios cough from the backseat—he has been hiding there. Jaimito is furious that he would endanger the Mirabals, but Lio gives Dede a letter to deliver to Minerva. As Dede walks Jaimito to his car, she agrees to marry him. Alone, Dede decides not to tell Minerva that Lio is hiding in the backseat of Papas car. She goes into her bedroom and opens the letter Lio asked her to deliver to Minerva. In it, he invites her to go into exile with him. Dede decides that she will not expose her sister to that danger, so she burns the letter in the lamp. Analysis This chapter reveals the tense relationship between Dede and Minerva. Their personalities are at odds: Minerva is full of questions and mischief, while Dede is much more organized and chooses to smile and dismiss things without stirring up trouble. But it is Lio who brings out Dedes resentment toward her sister. Though she loves Jaimito, Dede is jealous of Lios interest in Minerva. She sees them as a glamorous couple doing exciting things, while she and Jaimito are merely expected to end up together. She exposes them hiding in the bushes together and even burns the letter from Lio that was intended for her sister. Dede tells herself it is to protect Minerva, but her action is clearly also out of jealousy that her sister might get involved in such a daring adventure with Lio. As the narrator, Dede uses exclamations often, characterizing herself as someone whose placid, smiling demeanor is interrupted by bursts of emotion. When she considers her task of being the grande dame of the bea utiful, terrible past by relating her familys history to the woman interviewer, she exclaims, But it is an impossible task, impossible! In talking about her husband, she wonders, But who could control Jaimito, only son of his doting mother, unquestioned boss of his five sisters!The metaphors of knotted string and captivation carry through this chapter, as Dede describes herself getting caught up in the twists and turns of life. When Lio teases her for going to play volleyball in a dress, Suddenly, Dede feels foolish, caught in her frivolity as if she were a kitten knotted in yarn. As Dede reads articles in the paper about how people are getting arrested, Dedes courage unraveled like a row of stitches not finished with a good, sturdy knot. Being sown up can be for protection or for captivation. She does not think Lio has a plan, and she becomes afraid to be involved with him. The diction that Dede uses as narrator recounting the events of the past ties Minerva to death. After Maria Teresa reads to Chea Mirabel the article calling Lio a communist, Chea calls for Minerva, and From her bedroom, the book she was reading still in hand, appeared the death of them all. Though the phrase to be the death of can be used lightly to mean someone is a handful, in this case, Minerva actually is the death of them all. When Lio announces that he is going to leave to go into exile with his comrades, Minerva was deathly quiet. It is clear that Dede in some way blames Minerva for getting the family involved in politics and thus bringing about her own death and that of her sisters. There is a hint of foreshadowing, too, at the end of the chapter, when Dede considers Jaimitos marriage proposal. She is not surprised by it because she has always seen it as inevitable that she would marry Jaimito. There was no question was there? but that they would spend the rest of their lives together. Notably, the question that interrupts her thought is both in the young Dedes mind and in the memory of the older Dede in 1994, remembering how she felt and how she might have suspected that she and Jaimito would end up getting a divorce. Even when she thinks of Jaimito fondly, as he begins to propose, Dede from the present cannot help but check the enthusiasm she felt at the time: Her spoiled, funny, fun-loving man. Oh, what a peck of trouble she was in for. What do you want, Minerva Mirabal? Summer Minerva has been living at home for a few years, and rumors are starting about her being a lesbian. She also realizes that something is amiss between Mama and Papa. She is bored and jealous of Elsa and Sinita, who are studying in the capital. Out on drives, she begins to notice her fathers Ford always parked in front of the same campesino family home. Four girls run out to the road, and she sees that they have Mirabal eyes. She realizes that Enrique Mirabal is their father and that they are her half-sisters.Since Lio went away, Minerva has been having headaches and bad asthma. One afternoon she goes into her fathers armoire and goes through the pockets of his clothes. She finds four letters addressed to her from Lio, and she reads them. He refers to his proposal that she leave the country with him, which of course Minerva knows nothing about. Furious, she drives the Jeep over to the campesino house where she knows she will find her fathers Ford. He comes out and asks her what she wants, but she just speeds away. When Papa gets home that night, he leads Minerva outside into the garden, where he slaps her. But when he says she owes him respect, she tells him he has lost it.Minerva has also found an invitation to one of Trujillos private parties in her fathers coat pocket; it specifically mentions that Minerva should attend. Mama is scared for Minervas safety, so she insists that Pedrito, Patria, Dede, and Jaimito go along, too. Before the party, Papa sends the Ford to the shop, so Minerva drives him to his medical appointments in San Francisco. One day, he means to stop by the house he has bought for his ex-mistress and his other children after the appointment, and Minerva insists she be allowed to go along to meet them. She even meets Carmen, their mother, with whom Papa says he is no longer involved. Discovery Day Dance, October 12 The family arrives at the party an hour late, having gotten lost. But Trujillo is late, too, as they learn from Manuel de Moya, his secretary of state. A table is reserved for the Mirabals, but Don Manuel tells Minerva she is going to sit with Trujillo. Finally El Jefe arrives, but he does not sit with Minerva; instead, she is entertained by Manuel de Moya. It is about to rain, but the tables are pushed back for dancing. When Don Manuel asks Minerva to dance, she says she has a headache and cannot. Patria brings her calmantes before Don Manuel returns with some for her as well. Finally, Minerva agrees to dance with him.Soon, Trujillo becomes her partner. He flirts with her, and she tells him she wants to study in the capital to be a lawyer. But when he implies that he would like to conquer her, she says she is not for conquest. He tells her the university is no place for women, mentioning the communists and agitators, implying they have been caught. By mistake, Minerva blurts out, Virgilio Morales? She must backtrack and pretend she does not know Lio, and Trujillo believes her. When he pulls her inappropriately close, thrusting at her in a vulgar way, she slaps his face.The rain begins immediately, and the party moves quickly inside. The Mirabals rush off, but Minerva forgets her purse. She and Patria cannot find it anywhere, and they assume that someone already brought it inside and that it will be mailed to them. But on the ride home, Minerva realizes that she has put the letters from Lio in the pocket of the lining. Rainy Spell The Mirabal family left the party before Trujillo did, which is against the law. Two guardias arrive at their house and say that Governor de la Maza wants to see Enrique Mirabal and Minerva immediately, but Mama says, If she goes, I go. At the governors palace, Papa is sent to the capital for questioning. He whispers to Minerva that she is to take money to the illegitimate family in San Francisco every two weeks until he is back. Minerva does so, but she cannot find the house in the rain. She sees Margarita, the oldest daughter, and asks her to lead her to her mothers house. Once there, Minerva gives Carmen the money and asks if she can enroll the daughters in school.Minerva and Chea return to the capital to petition for Papas release. They get a room at a hotel. At the Office of Missing Persons, Minerva meets a man who has named all his sons Pablo Antonio so that if one of them is captured, he can swear he is not the son they are looking for. But the mans case takes so long that there is not time to hear the Mirabals.The next morning they are woken at the hotel and taken to the National Police Headquarters for questioning, where Minerva is interrogated about Lio by General Federico Fiallo and Don Anselmo Paulino. She admits that she lied to El Jefe about not knowing Lio, but she says it was because she was afraid of displeasing him. She says she is no longer in communication with Lio. Manuel de Moya enters and suggests that a private conference with El Jefe would be the quickest, most effective way to end all this nonsense. He means, of course, that Minerva should sleep with Trujillo, but she insists that her father and mother come along to the meeting. Three weeks later, they see Trujillo. Papa has just been released, but he has gone mad due to his imprisonment. In Trujillos office, it is revealed that Tio Chiche, one of Trujillos friends, is related to Chea Mirabal. He is a gambler and Mama doesnt like him very much, but she jumps on this connection in order to appeal to Trujillo. Minerva notices a set of dice on Trujillos desk, and she realizes that they are loaded. She makes a bet with him: they will roll the dice, and if she wins, she can go to law school, but if he wins, he gets to sleep with her. Minerva knows to use the heavier set of dice, and of course she wins, to Trujillos annoyance. Minerva, Chea, and Enrique Mirabal drive home in the rain. Analysis As Minerva asks herself what she wants, she uses the conceit of that princess put to sleep in the fairy tale. It is Lio who woke her up when she met him: The givens, all Id been taught, fell away like so many covers when you sit up in bed. This conceit is ironic, since Minerva is anything but the stereotypical woman of a fairy tale, waiting for a man to come and wake her up so her life can begin. In actuality, Minerva speaks out for womens rights and takes matters into her own hands.Imagery of woven thread appears again in this chapter, as Minerva struggles with decisions about where her life should go: Back and forth my mind went, weaving a yes by night and unraveling it by day to a no. The dilemma is whether she loves Lio; she cannot decide. The decision is made for her when he decides to seek asylum. The imagery appears again when Mama clings to her connection of Tio Chiche (a friend of Trujillos) and Papa in his madness points out that Chiche cheats too much. I wont play with him . As a result, Mamas eyes are boring a hole in Papa. Our one lifeline in this stormy sea and Papa is cutting the rope shes been playing out.Violent diction appears once again in this chapter, as it has throughout the novel. As Enrique Mirabal leads Minerva down the driveway into the garden, The moon was a thin, bright machete cutting its way through patches of clouds. This metaphor is continued when Minerva describes its light as sharp, and it foreshadows the slap she is about to receive from her father.The theme of Trujillo being conflated with God comes out in the paper fans that the girls received at the party they went to, thrown by Trujillo. The fans had the Virgencita on one side and Trujillo on the other. The combination bothers Minerva: Sometimes it was El Jefes probing eyes, sometimes it was the Virgins pretty face I couldnt stand to look at.The events of the party are mirrored by the weathers progression to a rain storm. When they arrive at the party, there is a strong breeze, announcing rain. When Minerva mentions Lios name, suspicion clouds the gaze of Trujillos face, and when she refuses to dance with Manuel de Moya initially, a cloud of annoyance crosses his face. When Minerva slaps Trujillo, it is like the clap of thunder that begins the storm: and then the rain comes down hard, slapping sheets of it. In the midst of the storm, her family is the ship that steers her to safety: Dede and Patria are turning in all directions like lookouts on the mast of a ship. Completing the conceit, Minerva steals a little decorative ship as a souvenir for Maria Teresa, who was too young to attend the party. As they escape in the rain, it looks as though the ship is being steered safely through the storm. But there are two problems. Once Minerva realizes she has left the letters from Lio in the forgotten purse, all hope is lost. She feels something hard against her leg and reaches down to discover the little caravel sunk in the folds of my damp dress. And the family has committed a crime by leaving the party before Trujillo. If Trujillo is the captain of a doomed autocratic ship, protocol states that the captain is to leave last; but at this point the regime is still strong and can arbitrarily declare that the nation’s captain must be allowed to leave first. The resistance still has a long way to go. Chapter 7 Maria Teresa writes this chapter in her new journal, another gift from Minerva. Enrique Mirabal has passed away, and Maria Teresa is outraged that Carmen and her four daughters attended the funeral. Maria Teresa is struggling with her fathers death. She had a troubling dream in which she found her wedding dress inside her fathers coffin. She has the same dream again in February, but this time Manolo, Minervas husband-to-be, is in the coffin. In October, while she is a student at the university, she again has the dream, but now it is Armando Grullon, one of Minervas friends, in the coffin.She has also developed crushes on both her cousins, Raul and Berto, and she asksFela to help her determine which of the brothers she will marry. She kisses Berto on the lips on January 1 but is confronted about it by Raul on January 8. These events cause her to become fed up with both of them. Meanwhile, Tio Chiche has suggested that Mama write a letter toTrujillo affirming their loyalty to his regim e. Maria Teresa is helping her write it, just as she helped Minerva with her speech at the Salcedo Civic Hall in which she praised Trujillo (earning permission to go to law school). But Fela has helped her put a curse on the letter. Minerva has fallen in love with a man at law school named Manolo, but he is engaged to someone else. She comes to visit in January, demonstrably in a revolutionary mindset, reciting Fidel Castros words that she has heard on illegal radio stations. On Valentines Day, she visits again, this time bringing Manolo along. Maria Teresa has cooked dinner and is completely taken with Manolo. By March, however, she becomes suspicious since he met Minerva while he was engaged to someone else.Maria Teresa has arranged to live with Dede and Jaimito and their sons, Jaime Enriqueand Jaime Rafael, in San Francisco during the week, and come home to Mamas house on the weekends. Unfortunately, their ice cream business is failing, and soon they decide to move back to Mamas house and help run Papas store. On July 3, Maria Teresa graduates. Tia Flor bakes a cake for the party. Tia Flor also confronts her and says that she needs to choose between her two sons, Raul and Berto. Maria Teresa responds that she wants neither one. Meanwhile, the familys yardboy, Prieto, has betrayed them by reporting to Security everything they have done. They cannot fire him, however, since it would look suspicious.In September, Maria Teresa goes to join Minerva at the university in the capital, and they are roommates. While Minerva encourages Maria Teresa to stick with law, the younger sister eventually decides to switch to Philosophy and Letters. She meets one of Minervas and Manolos friends, Armando Grullon, who tries to kiss her.Now it is 1955, and Minerva is getting married in the rain. She moves in with Manolo, and by December 11 she is pregnant. By April 1956, Maria Teresa has started using her diary as an all-purpose supply book. She is attempting to write a speech to give as Miss University, and Minerva is advising her how much and when to mention Trujillo. Minerva has given birth to Minou and is helping her younger sister write the speech.Now it is July 1957, and Maria Teresa writes that Minerva is moving to Monte Cristi with Manolo after graduation. Trujillo, however, plays a terrible trick on Minerva by not actually granting her a license to practice law; her diploma is useless. Maria Teresa helps Minerva set up her new home in Monte Cristi, and it comes out that Manolo is cheating on Minerva with another woman. By August, though, the couple is on the mend, and Minerva credits Maria Teresa with bringing them back together.In her entry of September 28, 1957, Maria Teresa reports that she accidentally intercepted a delivery of guns from Leandro (codename Palomino) to the house. Manolo and Minerva explain about the national underground thats forming, and Maria Teresa joins them. Maria Teresa begins to fall in love with Leandro. Maria Teresa becomes a hub of a revolutionary cell, living with Sonia and storing deliveries in the munitions room. While Sonia is away in La Romana, Leandro comes over and says that he is going to stay with Maria Teresa to protect her. Maria Teresa ends up marrying Leandro on Valentines Day, 1958. Analysis Because of the diary style of Maria Teresas narration, often the reader must figure out what is being referred to because of the lack of specifics. For example, in the December 15 entry, Maria Teresa writes, I cant believe she came to the funeral mass with her girls without saying who she is. It is as if she is in such an upset state of mind that she doesnt bother to explain herself (after all, it is a diary and Maria Teresa knows who she is talking about). The reader infers that she must be referring to Carmen.In one sense, Maria Teresas story is told via Minerva, since both diaries were gifts from her older sister. Yet, in this chapter the reader learns about many important events in Minervas life through Maria Teresas diary entries. For instance, we learn in Maria Teresas report about the speech at Salcedo Civic Hall that Minerva has gained permission to attend law school. We also learn about Minervas marriage to Manolo, the birth of Minou, and Trujillos denial of her license to p ractice law upon graduation from law school. It is important to remember that we are learning about the events primarily from one point of view. The personal, family matters are related in the diary, while the political matters are often underground enough not to make it into the diary, generally because Maria Teresa does not know much of what is going on. By late 1957, however, the personal and political spheres are merging more quickly for her again.As a narrator, Maria Teresa uses the technique of rhetorical questions, but they are influenced by the brooding nature of her diary entries. On December 31, 1953, as she looks out at the stars, she asks, What does it all mean, anyway? When Leandro spends the night on December 1, 1957, she writes, Guess whose name was in my right shoe all day? referring to the love spell Fela taught her years ago.Another characteristic of Maria Teresas narrative voice is the use of exclamations. After she kisses Berto, she exclaims, Oh horror! Oh shamelessness! Oh disgust! In July, when she eats two pieces of the cake Tia Flor cooked for her graduation party, she writes, My hips, my hips! This technique characterizes her as an emotional, dramatic woman. Even in a serious situation, such as when Minerva sobs before telling Maria Teresa that Manolo is cheating on her, Maria Teresa writes, My brave Minerva!Death seems to lurk throughout the chapter. Of course, Enrique Mirabal has actually died, and Maria Teresas recurring dream revolves around a coffin. But she also uses language that calls death to mind. The chapter opens with her statement, I feel like dying myself! When she comes back to her diary on July 3, she writes, Diary, I know you have probably thought me dead all these months. Chapter 8 Patrias children, Nelson and Noris, have grown up, and they all live in Pedritos great-grandfathers house. Eighteen years after getting married, she has spent New Years Eve at Mamas new house in Conuco, and she has fallen asleep at her own house. But she is woken up by Minerva, Manolo, Leandro, and Nelson, who report that Fidel Castro and Ernesto Che Guevara have ousted Batista in Cuba. That night, Raul Ernesto, Patrias next son, is conceived.Patria is afraid for her sisters and for her son Nelson, who is always tagging along behind his Tio Manolo and his new Tio Leandro, men of the world who had gone to the university and who impressed him more than his country father. She sends him to Santo Tomas de Aquino, a seminary in the capital, with the help ofPadre de Jesus Lopez. When Nelson begins to talk about joining the liberators, Patria goes to Padre de Jesus Lopez for help, but he tells her he, too, is lost, and cannot show her the way.Minerva and Maria Teresa both have had babies, M anolito and Jacqueline, respectively. Minerva asks Patria to take care of Manolito, explaining that she is going to be on the road a lot. But she and Manolo visit from Monte Cristi every week; they meet on Patrias and Pedritos land with many other revolutionaries. But this gives Nelson the chance to get involved when he is home from school. He reports back to her that the revolutionaries are expecting an invasion by the liberators from Cuba.Though she is pregnant with Raul Ernesto, Patria decides to go on a retreat with Padre de Jesus and the Salcedo group to Constanza. They are the Christian Cultural Group, led by four priests including Padre de Jesus and Brother Daniel. Trujillo has heard rumors of the pending invasion and has declared a state of emergency, but the retreat goes to Constanza anyway. They stay in a retreat house that resembles a nunnery, and Patria feels peaceful.On June 14, while they listen to Brother Daniel speak about the Assumption, the mountainside is bombed. The first wave of the liberating invasion is the target, and as Patria watches, one of them (who is about Noriss age) is gunned down. The Christian Cultural Group comes back down the mountain, and Patrias family meets her on the road coming into town. In the newspaper, they read that 49 men and boys died in the attack. They read six days later that the second wave of the invasion force was intercepted and also defeated.At the next meeting of the Christian Cultural Group, the mood has changed considerably: Padre de Jesus speaks like a revolutionary, and they change their name to Accion Clero-Cultural, or ACC. Their mission is to organize a powerful national underground. Patria volunteers Pedrito, Nelson, Minerva, Manolo, Maria Teresa, and Leandro for the organization. However, Pedrito becomes upset that the revolutionaries are meeting in their backyard, since a new law has been passed that will allow the government to confiscate the land of anyone found to be harboring any enemies of the regime. Patria is able to sway him when she reveals that their son Nelson is involved, too.The Fourteenth of June Movement is founded then, in Patria and Pedritos home. There are about forty people, with Manolo as president. They make bombs, called nipples, and hide weapons. Patria sends Noris to Chea Mirabals house, and they use her bedroom as an ammunitions room. Analysis As narrator, Patria uses similes and personification that connect her to both heaven and earth. When Padre de Jesus tells her he cannot help her because he, too, is lost, she says, I was shaking like when a breeze blows through the sacristy and the votive candles flicker. She is in the place of the prayerful candles, being shaken by nature. When she is overwhelmed by the beauty of Constanza, she personifies the land and nature more generally as if it is tied to God: Purple Mountains reaching towards angelfeather clouds; a falcon soaring in a calm blue sky; God combing His sunshine fingers through green pastures straight out of the Psalms.Pedrito also ties Patria to the Earth. This is evident in the language she uses to express not being worried about him like she worries about her sisters: Pedrito didnt worry me. I knew he would always have one hand in the soil and the other somewhere on me.Patria uses a style of narration that involves direct address and exclamations, characterizing herself as deliberate but also at times as emotional as her younger sister Maria Teresa. For example, when Nelson sees an excited look on her face after he tells her about the invasion, she says, But you know why that look was there? Ill tell you. Similarly, when she explains why Noris does not want to go along with her to the retreat, she says, I certainly couldnt talk her into a retreat with old ladies and a bunch of bad-breath priests. (Lord forgive her!).When Noris meets her after the mountainside is bombed, Patria notices a change in her, as if her soul had at last matured and began its cycles. This metaphor comparing the soul maturing to a menstrual cycle hearkens back to Chapter 2, in which Minerva begins her complications both physically and emotionally as she realizes the country is in danger, and the po wer and evil of Trujillo. It also is reminiscent of Maria Teresa, who in her diary entries as a young girl yearned to discover her soul.Patria also struggles to reconcile her commitment to God with her desire to protect her family and defend her country. Symbolically, she and Maria Teresa make a list of the weapons theyve assembled in the pretty script wed been taught by the nuns for writing out Bible passages. Even when the retreat house is bombed, she describes it spiritually: His Kingdom was coming down upon the very roof of that retreat house. As they ride back down the mountain after the retreat, she says, I tried looking up at our Father, but I couldnt see His Face for the dark smoke hiding the tops of those mountains.This chapter also keeps the reader informed about the larger history. We learn about the role of Cuba and its revolutionaries. We also learn about the events of June 14 and the origins, filtered through the narrator, of the Movimiento 14 de Junio.

Buddha was a religious innovator Essay Example for Free

Buddha was a religious innovator Essay In my opinion, Buddha was a religious innovator- since he went against all other prominent religious beliefs of the time in declaring that there was no soul- no permanent self (anatta). I will be discussing whether Buddha was indeed a religious innovator, the ideas he has taken from other religions and entirely original, new concepts he created. He disagreed with many other popular religious practices, for example sacrifices- around which the Vedic religion (which was popular around Buddhas time) revolved. He did so for many reasons, the main being Buddhists dont believe in a God- no God would mean sacrificing an animal would be wasteful and pointless. Another reason he disagreed with this would be that hurting the animal would be against the eightfold path since harming the animal unnecessarily would not be a right action it would also be an example of not showing the right mindfulness since if we were aware of the animals pain and suffering then we wouldnt be sacrificing the animal. Many Buddhists choose to be vegetarian as hurting animals creates bad karma due to the above. Buddhas main difference in opinion to ideas of the time would be that the Buddhist Dharma (or teaching) says that we have no soul or no permanent self, this is called Anatta. Buddhists believe that because we are made up of five Skandhas- (Form, sensations, perceptions, mental formation and consciousness) that are constantly changing, we have no permanent self. Buddhism was the first religion to say that we have no soul. The Jains and Shramanas (both prominent religions of Buddhas time) both taught that the atman (or soul) is reincarnated time after time until Moksha, where the soul returns to God (or Brahmin in some cases.) In Buddhism, Buddha taught that it is not our atman that is reborn, but our karma. For example- a candle lighting another candle, it is the heat from the first candle that lights the second- no part of the first candle is passed along to the second. Buddhists believe this, but with karma instead of heat- that is, they believe it is our karma that causes rebirth time after time. Buddha also made it clear that equality was an important part of Buddhism since we could be reborn as anything- poor man or a king- we are all the same. This was innovative since in Eastern Europe there was great emphasis on the social division called the caste system, which was present in the Vedic religion and very rigid. This meant that many of the lower classes and poorer people could not take part and so were cut off from the religion. However, Buddha did take ideas from the ideas of karma, but changed them slightly. For example, the Jains believed that karma was a sticky substance which floated above their heads preventing them from escaping rebirth, whereas Buddhists might perceive karma as a force which governs balance- for example if youre a bad, mean, rich person in this life, you might come back as a poor beggar who lives a miserable life. Another Jain idea that Buddha imitated was that of Ahisma or non-violence. Buddhists believe violence is wrong because of parts of the eightfold path, such as right action. This was the Jains main teaching- they were the first to become vegetarians- many Buddhists choose to become vegetarians too. Having considered both points of view, I still believe that Buddha was a great religious innovator simply due to the fact that most of his teachings and ideas had not been heard before.

Relationship Management in Dell Computers

Relationship Management in Dell Computers 1.0 Introduction The Dell Computers Company was founded by Michael Dell. The business started by selling various computer products by use of the direct business model when most companies at the time employed the services of dealers and distributors. At its inception, the company concentrated on the relationship management with customer focused marketing. At the time, according to Joan (2000, p.73) most companies for instance Compaq and IBM concentrated on being engineering centric. On the contrary, the Dell Company was selective in the production, focusing on the products that enhanced the relationship between the company and its customers, with Michael Dell adopting a direct business model in marketing. The model harnesses virtual integration which permits the business to specialize in products which satisfy on customers, present and future needs. In our case study of Dell Computers we shall look into the various aspects of relationship management that the company has applied in ensuring its success ful growth. 2.0 Key Account Management and Global Account Management Key account management (KAM) can be defined as the management of customer accounts which bring most profitability and are of strategic importance to the Company. In essence, this concept in relationship management seeks to analyze those key accounts of importance to the company, forecast on their needs, and give them premium services and value added products thus increasing on satisfaction and more customer retention. The key accounts management can also be referred to as strategic account management. This concept gets global with the company having key accounts all over the world. As such, the global account management (GAM) can be defined as a strategy in which a company selects on some customers globally with the capability to deliver on their needs. There are key reasons why the companies practice global accounts management but the main one is to get competitive advantage and gain more revenue while enjoying the difference in economies of scale. Key account management can also be defined as offering customers with large accounts products and services tailored to their needs to attract loyalty. In the first step the key accounts management entails identifying those accounts of strategic importance. Key accounts according to Jukka (2001, 202) are selected according to the volume of sale or the profitability the company intends to get from the customer relationship. In addition, the selection is based on the volume of the purchases from the customer and the period the relationship has been in existence. According to Michael dell, the Dell computers continue identifying on key accounts and this has helped the company in increasing the company by the fast cycle segmentation (Joan 2000, p.77). The company is able to grow on revenues w hile keeping down on the expenditure by focusing on profitable segments only. The next element in key account management is analyzing on the key accounts. The account is studied on the basis of the history of any relationship and more so the economic status of that account. In an interview Michael Dell agrees that dealings with big institutions and corporate companies which are profitable, easier to manage and are unlikely to default in making their payments is the core of the business at Dell Computers (Joan 2000, p.76). In addition, at this stage determining the switching cost which entails the cost of replacing the outgoing partner with a new one, is important incase the relationship ends (Jukka 2001, p.203). The Dell Company maintains a strategy on selection of key accounts and avoids taking on very powerful accounts which could bring huge switching costs and this keeps the demand of its products on level. As a matter of fact, the company does not serve customers with more than one percent to two percent of its revenue (Joan 2000, p.77). More over, the ability for the company to organize and respond to various needs of the customers holding the large accounts is very important. The organizational capabilities have been greatly improved in Dell computers with dedicated teams designated to run on the key accounts. Large accounts make up most of the business at Dell computers. It sells to them standardized products besides predicting on their demand and future needs through virtual integration. The company also monitors on the global accounts in different parts of the world. With very huge accounts the company deploys a team onsite to effectively manage on the customers needs. To ensure success in management of key accounts a company needs to have competent key account managers and other team members. In making the selection of the staff members of these teams it is imperative that members with wide experience and qualifications are chosen for the task. The evaluation of the account relationship could also be considered where the key manager is overburdened with his role and adapt a network of organizational relationships. In addition, for KAM to be effective there should be an efficient information exchange between the key account team and the partner. 3.0 Big customers, customer segmentation and marketing orientation 3.1 Big customers Customer value is an important aspect in relationship marketing at Dell Computers and we should thus study it. In value strategic models there are three types of value elements. The first one is esteem value and influences the customer to buy a product for the sake of just owning it. On the other hand, the utility value influences the need to have the product due to its characteristics in meeting the want of the consumer. Finally we also have the exchange value which influences on the worth of the customer with the product creating interest with time. Satisfaction among the customers is what makes them to make repurchases. As matter of fact, this feeling of satisfaction becomes extreme when the product performance exceeds the expectation. The loyalty among the customer is cultivated by giving value added products as compared to the other sellers. Indeed satisfaction is of great influence in maintaining customer loyalty, enhancing marketing by word of mouth and making the buyer come back to purchase more (Wolfgang Andreas 2006, p.313). According to a report by Azaddin Salem Khalifa (2004, p.646) customers who are extremely satisfied due to their value added products were 45% more likely to be loyal and were six times more likely to come back for more purchases than dissatisfied customers. At Dell they realized that in adding this value to the products and ensuring on customer satisfaction then more focus was to be made on the needs of the customers. As a result, the company has seventy percent of its customers comprising of large educational, governmental institutions and corporate companies. The company reduces the risk by handling accounts of these big customers. The company continues to target these big consumers to enhance profitability with its scalable business. Indeed, in maintaining these key accounts nationally and globally the company is able to increase on revenue while suppressing on expenditures. 3.2 Customer segmentation With the direct model and a very fine customer segmentation of big consumers the company is able to predict the needs of its few customers and order goods tailored towards this information. As such, a fast inventory velocity the Dell Computers maintains with the suppliers is important in providing more flexibility and speedy ordering of goods. According to the founder of the Dell Computers, a fast cycle segmentation involving big customers offers lesser managerial problems with the company being able to tailor programs to the needs of the customers (Joan 2000, p.78). This can be attested to by the variety of products the company produces with inventory being reviewed by more than thirty times in a year. Where value is an important component in forecasting demand, the Kanos model dictates that in order for a company to not only satisfy but make the customers delighted in using the products, it becomes imperative for such a company to pay less attention to the normal customer activity cycle but focus on the customers needs (Azaddin 2004, p.649). Indeed, innovative features which are unexpected by the customers do not cause any form of dissatisfaction but if included they lead to satisfaction and delight of the customers. On the other hand, the benefits and the costs ratio model defines value not only on the benefits the customer is able to get but on the sacrifices the customer incurs. Such sacrifices are categorized as time and effort required in obtaining the product. In same argument it then follows that the right values include a low price for the product delivered in time, a premium service and impeccable quality. We can also conclude that intangible costs decrease this value. The Dell Company ensures on timely delivery of its products to big consumers effortlessly. The big customers are not only able to order their products online but they are also able to access technological support information easily and a dedicated team of third party maintainers. Other than to respond and predict its customers needs in time, segmentation of its customer into big but fewer accounts greatly help the Dell Company to greatly reduce on costs. Indeed information on the needs of the customers at present and in future should be available for a more coordinated approach in designing the products, 3.3 Marketing Orientation. Marketing orientation can be defined as an implementation of a marketing concept with focus to customers. The term in detail entails coordination in marketing and focus in profit and customer orientation. Ajay and Bernard (1990, p.3) argues that a customer focused orientation entails implementing on market intelligence obtained and any other information obtained from the customers. This concern to the needs of the customer helps in customer delight at the end. We have already seen that Dell Company values on the satisfaction of its customers by virtual integration and segmentation to tailor products relevant to their needs. In marketing orientation, proper coordination between various departments is very imperative. The information on market intelligence should be utilized by all the departments in coming up with customized and need specific products. This concerted effort in dissemination of intelligences leads to a coordinated response. When applying customer focused marketing model a company also needs to focus on profitability. The Dell Company effectively increases on profitability by market segmentation and having a more coordinated and a fast products delivery system with its suppliers. 4.0 Suppliers The dell company only partners with only a few suppliers to ensure speedy implementation of the information relayed from the company in a virtual supply chain. Orders are made in a networked computing system. This further enhances in the improvement of speed and more so the quality of the products. Indeed in relationship marketing a level of trust with the supplier is important. For instance, the Dell Company does not require checking on the goods ordered from credible companies it works with and this further helps in increasing the inventory velocity and eliminating on warehousing expenses. The company integrates its suppliers to seem like they are the part of the company. In addition, the company cooperates with the suppliers in ensuring timely delivery of products and services to its customers which is attributed to this integration. The company, with advancement of technology has seen it forge more integration with the suppliers and other partners by sharing on databases. One of the intangible costs a customer incurs is time. As such for the company to gain on the customers loyalty products need to be delivered in time with less effort. This makes dell company partner with some few suppliers who share on same values of quality and are flexible in their ordering system. With its suppliers the Dell Company has been successful in reducing the risk associated with inventory by sourcing goods from credible suppliers who then supply them to the Dell customers thus helping the company to save on time and resources. The direct model the company utilizes helps in eliminating the problems that emanate from involving distributors and dealers. The company believes in speedy transactions with its suppliers and maintains very low levels of inventory with them. In essence the company maintains a very slim gap between the point of demand and point of supply. Indeed, with such concept the Dell Company has continued to ensure efficiency and is easily able to determine the units it needs. Indeed, we can conclude that by applying virtual supply chains, by sharing information and eliminating inter-company links with its suppliers Dell has been able to achieve speed-to-market for its products. 5.0 Competitors In customer focused marketing model, it becomes important to study on the competitor orientation as well. The exercise details on gaining more understanding on the potential of the main competitor and the current competitors. With direct selling method of its products and virtually integrating its customers the Dell Company is easily able to trample on its competitors. Virtual integration implies removal of boundaries where products are ordered in an informal way such as through the internet. Most of the Dell competitors still continue to use vertical integration system with focus on producing in volumes with products being experimental in nature. This virtual supply chain at Dell, with information being relayed through a network, compounded by a light inventory helps the company in beating of competition from its rivals. This value added relationship with its suppliers helps the Dell Company to work towards one cause. 6.0 Dells CRM (customer relationship management It can simply be defined as a strategy with focus in increasing the customer satisfaction and loyalty by offering innovative and customized products and services (Elaine Margret 2004, p.24). The company system that strives to observe CRM consolidates information which is available by all the members of the company, the customers and the suppliers being also virtually integrated inside Dells business. . The Dell computers forecast on the demand of its customers and then develop need specific products by involving the services of sales-account managers in virtually integrating with the customers. The needs and other products improvements which are contingent are then communicated to the company for implementation. The Dells CRM system also involves monitoring the purchases of its customers globally and this provides more insight on the operations of the company. In addition, the company employs the use of software in monitoring the assets of its buyers. Companies have various ways of gathering information. As such, some companies employ the use of loyalty schemes where customers are awarded points which can then be redeemed. In the process, the buying habits of the customers are studied using the information obtained and kept in the database. According to a research done on Tesco, the scheme was found to be beneficial in sustaining customer relationship and was effective in attracting loyalty due to the value that was being given to the Tescos customers (Jennifer 2005, p.195) In another research done by (Wolfgang Andreas 2006, p.313) the relationship value was found to influence on the commitment, satisfaction and more so the trust from the customers which can be defined as the relationship quality. The Dell Computer enhances on more consumer contact not only by direct sales model but also in other ways. For instance, information databases are shared between the customers and the management at the company. This helps the customer find technological solution and integrates him or her into Dells business. For instance, a customer at Dell is able to get to the various internal technical tools which saves on the customers time and helps the Dell Company in saving on costs. The customers segmentation of the company comprises of big customers hence their needs are easier to forecast and tailor the right products in time. The Dell Company continues to incorporate technology in the systems of the customers with some teams working onsite for better delivery of support services and maintenance of the products. In addition, Dell Computers organizes forums and meetings like platinum councils for these big consumers where information on the needs is gathered. Information on the planned products is also relayed to these customers (Joan 2000, p.81). CRM enables the company to maintain one on one relationship with the customers. It is worth noting that, in such meetings the ratio of the representation between the company and the customers is usually one to one. In essence, besides these meetings being informative they also help the company forecast on the demand of the customers. The company contracts with maintainers from other companies who make service calls on the behalf of the company which further enhances on the value to the customers. More over, the Dell computers have established intranet sites for mega customers which offer them convenience in buying and more so offer them useful technical information about various products. Indeed, such customized services integrate these customers into the Companys system. The Dell Company continues to employ technology in giving customer focused products and services. The company continues to offer premier services and even helps the customers to develop their own version of the dell website (Joan 2000, p.80). We can look CRM as a tool that in particular aids a company in identifying on the premium customers due to its interactive nature with them. In addition, a more coordinated marketing strategy is able to be formulated with sharing of information between the various departments and hence streamlining on the designing of the value added products. When developing the CRM, a company as we have already seen, needs to gather necessary information pertaining to its customers. This is done at various touch points and a general idea about the needs of that customer can then be determined. The benefits that come up with such a strategy are many. Besides helping in forecasting the demands of the customers such systems help improve on process management and customers information (Elaine Margret 2004, p.26). In addition, the CRM helps in increasing the sales volume and due to the accuracy of the information obtained the complaints by the customers are greatly reduced (Elaine Margret 2004, p.26). 7.0 Conclusion Indeed, the Dell Company can be said to practice relationship marketing. In this aspect the Company has abandoned on the traditional ways of vertical integration and distributorship and continues to relate with its customers in delivering specific need products. In addition, the Company has virtually integrated its suppliers and the customers in its business in its speed to market system. Employing technology in relationship management and ensuring information is available to all, the Company continues to make strides in new ways of marketing and customer focused delivery of products and services.

Reinsurance Business :: GCSE Business Marketing Coursework

Reinsurance Business ARTICLE I – PARTIES TO AGREEMENT This Agreement is solely between the Company and the Reinsurer and the performance of obligations of each party under this Agreement shall be rendered solely to the other party. In no instances shall anyone other than the Company or the Reinsurer have any rights under this Agreement except recognizing the Company has the sole responsibility for the evaluation and appointment of the Underwriting Manager, Managed Care Concepts of Delaware, Inc. (MCCI). Further, it is agreed that Associated Accident and Health Reinsurance Underwriters (AAHRU), a participating Reinsurer, is deemed to be the Lead Reinsurer. In that capacity, any and all actions of the Lead Reinsurer shall be made in the best interest of this Agreement and binding upon the other reinsurers. Should the Company appoint a new Underwriting Manager, the Reinsurer must approve any change in the Underwriting Manager, otherwise the Reinsurer has the right to cancel at the time of change. This Agreement shall be binding upon the parties, their heirs, and successors, if any. ARTICLE II – BASIS OF REINSURANCE On and after the effective date of this Agreement, the Company shall cede and the Reinsurer shall accept as reinsurance, a Quota Share portion, as shown within ARTICLE XXXII – EXECUTION, of the liability on policies, binders, contracts or agreements of insurance, hereinafter referred to as policies, issued or renewed by the Company on or after the effective date of this Agreement and underwritten for and on behalf of the Company by the Underwriting Manager and classified as Basic College Accident and Sickness Medical Expense Insurance, as described below: ï‚ · Basic College Accident and Sickness Medical Expense Insurance: Excess of all other valid and collectible insurance issued to the eligible students (various classes including, domestic undergraduate, domestic graduate and foreign students) and their eligible dependents. If the eligible student does not have primary insurance, this plan will be primary. Some plans may be written on a primary basis for which benefits will then be coordinated with any other plan in which the student is covered as a dependent. Premiums must be paid before insurance is in force and valid. The maximum benefit per individual covered insured is $500,000. ARTICLE III – RETENTION AND LIMIT The Reinsurer agrees to accept a fixed proportion of 85% of the first $500,000 per person per risk for all business subject to this Agreement.

Information System Essay -- essays research papers fc

1. Introduction It is generally accepted that information is a vital commodity for the successful operation of today’s organizations. Nowadays modern business organizations are using computerized information systems in order to obtain such information. However as the technology advances rapidly the main issue is how can an organization should effectively use such an information system - which its management sometimes can be unpredictable - in order to effectively help the whole organization structure to improve and take the most out of it. This report will try to analyze intranet and its impact on the use of information in organizations, as well as what actions an organization might take to make the most effective use of it. 2. What is intranet? A lot of definitions have been given about the meaning of intranet. Non-technical management define it as â€Å"anything that runs on the internal network†, while software engineers (developers) define it as â€Å"a client-server application developed using Web tools that runs in an internal network† - Intranetjournal.com - Initially the intranet was used fundamentally for sharing information such as policies, procedures and forms. However, the next intranet generation creates a collaborative medium that provides users quick, comprehensive access to everything their jobs require – files, programs, and people, both inside and outside the organization – while capturing and managing each person’s work so that others in turn can find and use it. Fundamentally the most basic intranet applications in use today - techweb.com - are: -  Ã‚  Ã‚  Ã‚  Ã‚  Deliver internal BBS – and corporate – information sources, such as phone directories, HR databases, forms, and discussion threads. -  Ã‚  Ã‚  Ã‚  Ã‚  Offer a foundation for moving information among offices and departments, whether around the corner at the same site, or across sites on a private internet. -  Ã‚  Ã‚  Ã‚  Ã‚  Support day to day business functions, such as sales tracking, order processing, delivery status, etc. 3. Technology surrounding intranet Network infrastructure: Network connections on every desktop. Hardware platforms: This is usually based on the existing platform used in the organization. For example, an NT-based organization will probably select a server with an Intel Processor while a Sun Micro system Inc shop will pro... ...ions such as: why an intranet is a crucial tool for geographically – scattered groups, how to change user behavior and increase intranet usage, what security issues do appear when implementing intranet systems and what can be done. At the end the reports examines the socio-technical approach, which approach connects four aspects (people, organization, technology, tasks) and examines their inter relationship when implementing information systems to organizations. At the end of the report the writer comes out with his conclusions and recommendations. Bibliography - References -  Ã‚  Ã‚  Ã‚  Ã‚  H.D.Clifton & A.G. Sutcliffe (1994), Business Information Systems, – 5th edition – -  Ã‚  Ã‚  Ã‚  Ã‚  G. Curtis (1995), Business Information Systems, – 2nd edition – -  Ã‚  Ã‚  Ã‚  Ã‚  T.H. Davenport (1997), Information Ecology, – 1st edition – -  Ã‚  Ã‚  Ã‚  Ã‚  http://www.intranetjournal.com -  Ã‚  Ã‚  Ã‚  Ã‚  http://www.zdnet.com -  Ã‚  Ã‚  Ã‚  Ã‚  http://www.techweb.com -  Ã‚  Ã‚  Ã‚  Ã‚  http://www.cio.com -  Ã‚  Ã‚  Ã‚  Ã‚  Emerald, electronic database library

Limiting Factors to Upward Social Mobility in America Essay -- Social

In the land of the â€Å"American Dream,† it is the common belief that there is a direct relationship between hard work and success. In this ideal prototype, those who put in long hours are bound for success and movement up the social ladder. Theoretically, one could be born into the â€Å"bottom of the food chain,† and with some hard work, rise into the realm of the social elite. As a testament to this global view of the United States, immigrants from all over the world have made the journey to the â€Å"land of opportunity† in hopes of better education, jobs, government, communities and lives for themselves and the generations following them. All of this is based on a system of social stratification – a guide to how successful one has been at achieving the American Dream. This evaluation of social class is based on many components, some of which are presented to people at birth, and not gained through hard work or money. The class system at play in the United States has become extremely complex – no longer adhering to the basic class values of our forefathers. Those trying to move up in the class system of America are often caught emulating the behaviors of the rich and famous, but this does not necessarily make them higher class. Many people think that there is a checklist to fill on their way up in the class system, but there is more to being upper class than just talking the talk or having the right credentials. One way to look at class is with the model developed by Janny Scott and David Leonhardt in their article, â€Å"Shadowy Lines That Still Divide,† in The New York Times. They state that â€Å"[o]ne way to think of a person’s position in society is to imagine a hand of cards. Everyone is dealt four cards, one from each suit: education, incom... ...at it has always been – being born into privilege. Works Cited Henwood, Doug. "Trash-o-nomics." White Trash : Race and Class in America. Ed. Matt Wray and Annalee Newitz. New York, NY: Routledge, 1997. 177-91. Malone, Bill C. Don't Get above Your Raisin' : Country Music and the Southern Working Class. New York, NY: University of Illinois P, 2005. 28. People Like Us. Dir. Louis Alvarez and Andrew Kolker. 2001. Scott, Janny, and David Leonhardt. "Shadowy Lines That Still Divide." Shadowy Lines That Still Divide. 15 May 2005.The New York Times.13 Nov. 2008 . Tse, Archie, and Ben Werschkul. "How Class Works." Graphic: How Class Works. 15 May 2005. The New York Times. 13 Nov. 2008 .

Effects of Plagiarism

Julia Fleming-Emery PRPE A108 P12 March 31st 2013 Cause and Effect Effects Of Plagiarism Plagiarism is the theft of credit for creating a document of information. It not only happens in schools but can also happen in the work area. Plagiarism is an act of academic dishonesty and most schools and university’s explain the consequences it can result it. Plagiarizing has many effects that are not only in schools. Plagiarizing can result in jail time, fines, and expulsion from a school or universities. Plagiarizing an essay or paper can result in jail time.Most cases with plagiarism are considered misdemeanors and can be punishable by fines. But, likewise you can serve up to a year in jail. Plagiarism is considered a felony under certain states and laws. There are many different forms of plagiarism If someone were to write a book using someone else’s material, ended up selling the material and making money depending on the amount of money earned the fine can be bigger and co uld result in more jail time. For example, if someone were to write a book that contained a different authors research, they could face a horrendous amount of fines and up to ten years in jail.Along with jail time you can end up paying a substantial amount of money in fines for Plagiarism. A misdemeanor you can end up paying upwards from $100 to $50,000. A felony can face up to $250,000 depending on the material. If the material makes more than $2,500 in profit then it can be considered a felony. Fines with plagiarizing all depend on the material that’s written depending on the amount of money that is made from selling what was wrote or published. Plagiarism is a serious offense no one wants to pay the fines that are brought upon it.I think the reason people plagiarize is because its easier and they are simply just to lazy to do the work themselves. I myself would not want the consequences that are brought upon plagiarism. Plagiarizing cannot only result in legal action but c an result in expulsion from schools and universities. Schools take plagiarism as a serious academic dishonesty. Along with expulsion from school students who are guilty of plagiarism face a failing grade in the course of which they committed the offense. College students can face losing their degree depending on the discovery of the offense.Expulsion from plagiarizing can ruin a student’s life and could have long-term effects on the student’s life. Students take the easy way out when they plagiarize and they get a good grade from it. In conclusion plagiarism can lead to jail time, fines and expulsion from schools or universities. Universities, schools and states take plagiarism seriously. Plagiarism has many effects that can follow you through your lifetime. Plagiarism is illegal and everyone should take the matter serious. If the work is hard instead of copying and pasting ask some around you for help.

Trademark

Trademarks and Commercial Identifiers Trademarks-?also known as commercial identifiers or marks-? can be words, phrases, logos, symbols, or images. Sometimes a trademark is made up of two or more of these. You can look at J just about any product and see one or more trademarks. A trademark is used to Identify a product a s being unique to the company that owns It, so therefore trademarks are extremely valuable to their owe nurse.A trademark can be identified with a company to indicate quality, flavor, scent, innovation, or any n member of â€Å"ideas† that a company wishes to express. Exclusive rights to a mark are partially established through commercial use, such as: Entering the mark on state or county records Applying the mark to signs and promotional materials using the mark on letterhead, business cards, and Web sites Marks can also be registered with the united States Patent and Trademark Office (US OPT), which gives companies more leverage should a dispute arise over a mark.The mark will return a result during redeemer searches, discouraging others from trying to claim the mark as their own, and registration puts the burden of proof of originality on any Infringer. A company may hold hundreds of trademarks. Microsoft provides a Web page lasting Its many trademarked names for games, software, fonts, brands, etc. , along with information o n how to cite each name. Microsoft also provides a page titled â€Å"General Microsoft Trademark Guidelines, † that provides very specific Instructions on referencing Microsoft trademarks and logos in any kind o f publication.Some trademarked names become so common in the language that they can become generic. This can be financially harmful to a company because the word or phrase is no longer necessary rill associated with its creator. Some common name brands that have become generic Include: Jacuzzi for hot tub Xerox for copiers Band-Aid for adhesive Astronaut for artificial grass Skilled intellectual pr operty attorneys like those at GOSH Law Partners are helpful to co nannies at every stage in the trademark process.In the design phase, our attorneys perform thorough earaches for similar phrases or logos, preventing resources from being spent on an idea unlikely t o achieve registration. Once design is complete, GOSH Law Partners assists in the preparation an d filing of the registration application and work with the SPOT to resolve objection and answer quo sections. After IF Trademarks Firsthand Lasted 1 1124/2009 6:00 PM registration is achieved, we monitor usage to assure the mark is kept in commercial u SE and is not being misused or in danger of becoming generic. GOSH Law Partners, with our deep knowledge and expertise in business and intellect al property law, understands the goals you want to achieve with your commercial identifiers and their value to your company. We will help you weigh the risks and benefits of various types of marks and enable you to make decisions you ca n be confident will be good for your business for years to come If infringements or disputes arise, we handle all details from cease and desist letters (which often end the case) through litigation. IF Trademarks Firsthand Lasted

Official Crime Statistics Essay

What are the main strengths and weaknesses of official crime statistics and victimization surveys? In this essay I will be discussing the main strengths and weaknesses of official crime statistics and victimization surveys. I have done tremendous research to back up my work, I have also used famous criminologists and other bodies who understand criminalization to help re-enforce my points. Most experts and successful authors, such as Tim Newburn, Brent E. Turvey and Clive Coleman have attempted, through their literature to show how crime has evolved and how surveys have influenced the public’s views about it. The first ever national crime statistics were published in France, 1827. Adolphe Quetelet, a scholar and previous astronomer was the first individual to take a serious approach and interest in criminal statistics. He then went on to become a leading body in criminology and social sciences for his work. Official crime statistics are placed under the ideology of crime rates in the UK and Wales. Numbers that the BCS, police and other law aboding bodies can gather together from the public, their research and other sources to help give the most accurate rate of crime they can. Victimisation surveys are generally random samples of the population asked whether they have been a victim to crime within a specific period of time. The reasons why these two different types of surveys must be taken are so that crime statistics can attempt to be more solid, although the argument is always made that there will never be an accurate percentage of crime and I will also be touching on why this statement has and always will be made. Crime statistics and Victimisation surveys are polls taken and received by victims of crime or the criminals and individuals who commit them. There has been much controversy amongst crime statistics of how accurate and precise they really are. I will be discussing these issues, but overall focusing my main points onto the strengths and weaknesses of official crimes statistics and victimisation surveys. Without crime statistics there would be no base grounds on the numbers of crimes averagely committed, by what sex and by what age group. Howeve r, without victimization surveys crimes may stay ‘hidden’ crimes such as domestic violence, burglary and intimidation. Why I mention these three in particular are because statistics show that most common repeat victims of crime are within these types of offences. Other offences also include other household theft and vandalism. One example of a top victimization survey is the British Crime Survey. The British Crime Survey or BCS for short is a nationally represented survey with a successful sample of approximately 47,000 adults living in private households in England and wales every year. The BCS started its survey’s in 1981 and it became a fluent survey database until 2001/2002. This survey is a face to face interview where the respondents or victims are asked about their experiences and feelings of crime that may have happened to them or people they know in the last 12 months, the BCS also ask them about their opinions of crime and crime related topics such as anti-social behaviour. These types of people would also be asked about the effectiveness of the police and how they deal with these is sues of crime. The British crime survey is a very important key piece of information and source of data on the background of respondents and the overall circumstances of victimization. A public, accurate crime statistic is most commonly the police, a more community based, less national and less accurate version as it’s range of scope does not cover the nation; however both sources limit themselves to a set of offences. Making it easier to gain a more accurate percentage. One main difference between the BCS and the police is that the BCS excludes victimless crimes, drug dealing and murder. The reason for this is the victims are no longer available to discuss the events that happened. Other crimes they exclude are sexual offences; this is generally due to the small number reported and the unwillingness of respondents to come forward. Another main difference between the two is that BCS thefts including personal property and other household items, because with the police they would involve everything included in the theft, jewellery, personal belongings, with the BCS it would all fall into a similar category making it a difficult task to achieve. A weakness of official crime statistics and victimisation surveys is that an argument could be bought up are they actually official? Just because they’re published doesn’t make them correct. What about the crimes that aren’t reported, Because of victims being afraid, intimidated or not having trust in the police. These events being called ‘Hidden Crimes’ or as they are often referred to ‘Dark Figures’. In addition to this, modern day statistics are now more enclosed, for example in Tim Newburn’s ‘Criminology’ he discusses how crimes such as violence against the person accounts to events such as murder, assa ult, however not reckless driving which could be considered to focus fully on physical damage. So as statistics are not as open to as many crimes as they wish, some will slip through and possibly go into a much minor category. Obviously a disadvantage being that individual may feel neglected and reluctant to detail the events. Due to the declining of main volume crimes in the recent years, beliefs about crime are still quite high. A third of the population from 2003 still believed that crime was a high rated problem. Advantages of Statistics such as these are that they tend to give the public a clear understanding of what crime rates are at. This table shows beliefs about crime, public fear that possibly the tabloids could have caused. This is discussed a weakness to crime statistics and the public, in a way the media are creating crimes, feeding on crime fear. As I mentioned earlier Crime statistics are never fully accurate and power is always an important factor when determining crime. Smaller crimes such as robbery are associated with the ‘Underclass’ Theory by Charles Murray. These types of offences are more down to the individual rather than a group. Dr Ziggy MacDonald of the University of Leicester wrote a piece in the Economic Journal about ‘Hidden Crimes’, one of the things his research showed was that ‘forecasts of crime trends fail to take proper account of what drives unreported crime. For example, someone who is currently unemployed is 7% less likely to report a burglary than someone who is currently in work, while someone on a relatively high income is 8% more likely to report a burglary than someone on less than average income’ He discussed how the decrease in employment could eventually lead to the higher rate of theft from people’s properties, and resulting in victims not reporti ng it, maybe thinking it won’t matter as their income isn’t high enough to replace the item anyway. Even though the difference between low income individuals and high income individuals is 1% which from my research closely is around 16% burglaries every year as a crime rate, 1% of those victims with a low income are subjected towards not reporting theft of their possessions. Certain individual’s economic status (as shown in from MacDonald’s work) can become a huge factor when determining ‘Hidden Crimes’. People could feel helpless as income is low, or they may live in a deprived area, with no way of being helped their behaviour could become ‘broken’ referring to the ‘broken glass theory’ a single building could have a shattered window for a period of time and the community around that area may feel unwanted, leaving a physical and emotional gap between this community and the open world. Because of this, other buildings may become trashed and broken, people would begin to avoid the area it ‘self, the idea of fear within these ‘Hidden Crimes’. This adds to the statistics the BCS and the police may not know about, smaller areas may not be expected to have high rates of crime and therefore focus is taken away from them. Bigger areas such as Birmingham would be a prime target for crime, the assumption is made. Another theory could that there could possibly be Marxist Criminology, Crime due to class divisions within a society or community, or pe rhaps crimes of the powerful, individuals or groups of people being treated differently in society, expelled from other physical and emotional contact, leaving them no choice but to turn to crime. Transference, to be precise. In August, 2011 the riots in the United Kingdom gave breach to a huge collaboration of crime sprees. Over 1000 people were arrested, yet possibly over 100,000 protested against this Marxist Criminology from politics, student fees and tax increases. Not every individual was caught, making statistics even scarcer. These significant changes within society set alight events that triggered this. This idea of Neo Marxism relating to ‘Dark Figures’ as not every individual in society has the same equal access as other fortunate people, be it financially, emotionally and they lash out because of it. Yet these ‘crimes’ aren’t recorded, they go unnoticed and became a damaging part of a society. In relation to this is the Left Realism theory, a social democratic approach to the analysis of crime and the development of effective policies of crime control. At the heart of all of this is a source of suffering for the poor and the vulnera ble, this links from the ideology of smaller much petty crimes. Bullying for example which as many of 44% of suicides by children from the ages of 10-14 are potentially linked. Data sources of the years have developed and grown onto this topic from the 1900’s as society and trends begin to evolve. Children picked on because of their backgrounds or income, yet data sources still have a less accurate number to this topic than any other. Official crime statistics do not generally show crimes committed by corporations, if any results are shown, they aren’t ever big corporations. An example of corporations is Citibank, high profile data breaches, and even the business Sony. These ‘White Collar Crimes’ are not easily detected, distinguishing them from victimization surveys. They could be breaches of health and safety laws, not identifiable to the easiest detail. Linking to this could be an idea of a corporations being known as ‘Mavericks’ people who are the exceptions rather than the rules, so society and governing bodies refuse to believe that they would commit corporate crimes, allowing them to get off easy. Or even reduc ing the expected costs. One of the biggest corporate crimes was an incident that occurred in 1984 Bhopal. Hundreds of people were killed in a chemical accident, by a company called Union Carbide. They owned a pesticide plant which was around 3 miles from Bhopal. The leading director of that company told the BBC that ‘methyl isocyanate gas (MIC) had escaped when a valve in the plant’s underground storage tank broke under pressure’ As laws are different from the USA and India, payments have still not been made to the families, who deserve compensation, an American firm that is above the law and have been forced into no legal action whatsoever. Could this have future affects to India, How people live, fear foreign businesses, Should they have to live in fear. In conclusion to my research and the theories I have mentioned. I believe that crime statistics can define the crime rate in the UK every year, both types of surveys have their weaknesses and strengths, society as a whole helps mould the body of crime, they can also be the reliable source to provide it, and stop it. My results and research from numerous sources have given an indication on the levels of crime in the UK. Bibliography http://www.homeoffice.gov.uk/publications/science-research-statistics/research-statistics/crime-research/hosb1011/ http://www.britannica.com/EBchecked/topic/627523/victim-survey http://www.statistics.gov.uk/hub/crime-justice/crime/victims-of-crime/index.html http://webarchive.nationalarchives.gov.uk/20110218135832/http://rds.homeoffice.gov.uk/rds/crimeew0809.html http://www.res.org.uk/society/mediabriefings/pdfs/2002/february/macdonald1.pdf http://news.bbc.co.uk/onthisday/hi/dates/stories/december/3/newsid_2698000/2698709.stm http://www.civitas.org.uk/crime/factsheet-YouthOffending.pdf